Members will be aware that the administration of the Scheme moved to Gallagher Benefit Services (“GBS”) in October 2024.
As part of the move to GBS, there has been a lengthy project to move Scheme and member data to Gallagher’s administration systems. This project is almost complete and from 1 October 2025, your Coats UK Pension Scheme information will be held in GBS administration systems.
As a result, contact details for the Scheme have changed and are shown below – please use these new contact details if you need get in touch.
A letter has been sent to all members giving more information about this change, and containing exciting news about the Coats UK Pension Scheme portal, launching on 1 October 2025. You can read more about the Portal here.
Pensioner payment dates will stay the same.
Postal address:
Gallagher (Edinburgh)
PO Box 321
Mitcheldean
GL14 9BG
Telephone: (+44) 0330 678 3450
Email: CoatsUKPensions@ajg.com