These forms and factsheets are relevant to members of the Scheme who were formerly in Coats Pension Plan. Members who were formerly in Brunel Holdings Pension Scheme or Staveley Industries Retirement Benefits Scheme should click here for the relevant forms section.

Useful Information

Explanatory Booklet – This booklet is intended to give further information to those who were active members of the Coats Pension Plan on 30 June 2016. If you are looking for information about the specific benefits payable to you, you should refer to your own documentation or contact the Coats Pensions Office.

Service Level Agreement – Confirms the normal timescales for Coats Pensions Office to reply to most standard correspondence.

Internal Dispute Resolution Procedure – At Coats Pensions Office we always aim to provide an excellent service, but if we do get it wrong then our complaints procedure is detailed here for your information.


If you would like to Change your Address, Bank Account details or nomination for death benefits, please print and complete the relevant form below and return this to our office.


The Pensions Office is responsible for the administration of the Coats Foundation Trust. Click here to find out more about this Charity.

Additional Voluntary Contributions

If you have Aviva AVCs you can review your investments and manage your funds by logging in to their website or by using the Switch Form below. If you haven’t already registered, you can do this from their site too. You can also find more information on investing with Aviva using the links below.