Useful Information

Explanatory Booklet – This booklet is intended to give further information to those who were active members of the Coats Pension Plan on 30 June 2016. If you are looking for information about the specific benefits payable to you, you should refer to your own documentation or contact the Coats Pensions Office.

Service Level Agreement – Confirms the normal timescales for Coats Pensions Office to reply to most standard correspondence.

Internal Dispute Resolution Procedure – At Coats Pensions Office we always aim to provide an excellent service, but if we do get it wrong then our complaints procedure is detailed here for your information.


If you would like to Change your Address, Bank Account details or nomination for death benefits, please print and complete the relevant form below and return this to our office.


The  Coats Foundation Trust is now administered by the Trades House of Glasgow. Please click here for more information.

Additional Voluntary Contributions

Former Coats Pension Plan members with Aviva AVCs you can review their investments and manage their funds by logging in to the Aviva website or by using the Switch Form below. If you haven’t already registered, you can do this from their site too. You can also find more information on investing with Aviva using the links below.