We have tried to design this site so that it is easy to use, to enable you to get the information that you need quickly and easily. We hope that you use our site without encountering any problems. If you do have problems with our site, we hope that the following information and advice may be of use.

Please click on the relevant header for more details about each Help topic.

Browser Information

This site has been designed to be viewed with Internet Explorer 4.0 and above. With older versions of web browsers, or with Netscape, some layout features may not be visible, however all text should be legible.

Whichever browser you use, you should be able to access this site without needing to install any further plug-ins or extensions. However, throughout this site, documents have been included which can be downloaded. These documents are provided in Portable Document Format (PDF), To view PDF files, you will need to install Adobe Acrobat Reader on your PC. This is a free program and is available by clicking on our Useful Downloads page.

This site is best viewed with a screen resolution of 1024 x 768 pixels and a 256 colour display or better. If your screen is set to a lower resolution and size, you may find that the size and colours do not appear correctly.

Navigating This Site

The yellow buttons on the left hand side of the screen provide links to the main sections of this site. For a site map detailing all the information on this site, please click on the Search section.

To go back to a previous page, use the back button on your web browser.

If you have a problem loading and viewing a page, you can try clicking on the Refresh button of your browser.Throughout the Coats Pension Plan website, links are used to take you to other pages or sections within the site. Links are shown in blue text and are underlined (unless your browser does not support this). To access these pages or sections, simply click on your mouse once when the cursor is over the link. There are also links to external websites which we think may be of interest to you. Please note, however, that we are not responsible for the content, accuracy or availability of these sites.

Clicking on certain links may reveal a new window, meaning that the page you visited the link from is also still open. You can close the new window, or minimise it using the _ button, which is found at the top right hand corner of the browser window. To return to your original page, click on the relevant button on your taskbar (usually at the bottom of your screen).

Changing Text Size

Printing Pages

Jargon Buster

We hope that you enjoy using this site, and while we aim to provide you with as much help and advice as possible on using it, we are unable to respond to individual enquiries if you have trouble viewing this site. Please use the facilities within your browser to present the pages in the best way for you. If you are in doubt please consult the user guide for your system or click on the Help menu of your browser.